Terms Of Service

Overview

This website is operated by The Fragrance Store UK. In these terms, “we”, “us”, and “our” refer to The Fragrance Store UK. We provide this website, including all information, tools, and services available on it, to you on the condition that you accept all terms, conditions, policies, and notices outlined here.

By accessing our site or making a purchase, you engage with our “Services” and agree to these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced or linked. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please review these Terms carefully before using our website. Accessing or using any part of the site means you agree to them. If you disagree, you must not access the website or use our Services. If considered an offer, acceptance is limited to these Terms.

New features or tools added to the site will also be subject to these Terms. You can view the latest version here at any time. We may update these Terms by posting changes on our website. It is your duty to check periodically. Continued use after changes implies acceptance.

Our store uses an online e-commerce platform to sell products and services to you.

Section 1 - Online Store Terms

By agreeing to these Terms, you confirm you are of legal adult age in your country of residence, or if not, that you have consent to allow minors under your care to use the site.

You must not use our products for illegal or unauthorised purposes, nor breach any laws in your jurisdiction (including copyright laws) while using our Services.

You must not transmit viruses, worms, or destructive code.

Breaching these Terms will lead to immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You acknowledge that your content (excluding credit card details) may be transferred unencrypted, involving network transmissions and adaptations for technical compatibility. Credit card information is always encrypted during transfer.

You agree not to reproduce, copy, sell, resell, or exploit any part of the Services, or access to them, without our written permission.

Headings in these Terms are for convenience and do not affect interpretation.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not liable if site information is inaccurate, incomplete, or outdated. Material is for general guidance only and should not be the sole basis for decisions—consult primary sources. Reliance is at your risk.

The site may include historical data, which is not current and for reference only. We may modify content anytime but have no duty to update it. You must monitor changes.

Section 4 - Modifications to Services and Prices

Product prices may change without notice.

We may modify or discontinue Services (or parts) anytime without notice.

We are not liable to you or third parties for modifications, price changes, suspensions, or discontinuations.

Section 5 - Products or Services

Some products or services are available only online, with limited stock, subject to our Refund Policy for returns or exchanges.

We strive to display product colours and images accurately but cannot guarantee your device’s display accuracy.

We may limit sales to any person, region, or jurisdiction on a case-by-case basis, or restrict quantities. Descriptions and pricing may change without notice at our discretion. We may discontinue products anytime. Offers are void where prohibited.

We do not guarantee that products, services, or information will meet your expectations or that errors will be corrected.

Section 6 - Accuracy of Billing and Account Information

We may refuse orders at our discretion, or limit/cancel quantities per person, household, or order, including those using the same account, card, or addresses. We will attempt to notify you via provided contact details if we alter or cancel an order. We may restrict orders appearing to be from resellers.

You must provide accurate, current purchase and account information, and update it promptly, including email and payment details, to enable transactions and communications.

Section 7 - Optional Tools

We may offer third-party tools without monitoring, control, or input.

Access is “as is” and “as available” without warranties or endorsements. We have no liability for your use of these tools.

Use is at your risk; familiarise yourself with third-party terms.

Future services or features will be subject to these Terms.

Section 8 - Third-Party Links

Our Services may include third-party materials.

Links to third-party sites are not affiliated with us. We do not review their content or accuracy and accept no liability for them or related transactions.

Review third-party policies before engaging. Direct complaints to them.

Section 9 - User Comments, Feedback, and Submissions

If you submit comments, ideas, or materials (collectively “Comments”), whether requested or not, we may use, edit, publish, or distribute them without restriction. We have no obligation to keep them confidential, compensate you, or respond.

We may monitor, edit, or remove objectionable content but are not required to.

Your Comments must not violate third-party rights (e.g., copyright, privacy) or contain unlawful, abusive, or malicious material. You must not mislead or use false details. You are responsible for your Comments’ accuracy; we assume no liability.

Section 10 - Personal Information

Personal data submission is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies, and Omissions

Site or Service information may contain errors related to descriptions, pricing, promotions, etc. We may correct them, update information, or cancel orders anytime without notice, even post-submission.

We have no obligation to update information except as legally required. No update dates imply all information is current.

Section 12 - Prohibited Uses

You must not use the site or content: (a) unlawfully; (b) to solicit unlawful acts; (c) to breach laws or regulations; (d) to infringe intellectual property; (e) to harass, defame, or discriminate; (f) to submit false information; (g) to upload malware; (h) to collect personal data; (i) to spam or phish; (j) for obscene purposes; or (k) to interfere with security.

We may terminate access for violations.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free Services, or accurate results.

Services and products are provided “as is” without warranties, express or implied, including merchantability, fitness, or non-infringement.

We, our affiliates, and providers are not liable for any damages (direct, indirect, consequential, etc.) arising from Service or product use, even if advised of possibility. Liability is limited to the maximum permitted by law where exclusions are not allowed.

Section 14 - Indemnification

You agree to indemnify and hold us, our affiliates, and personnel harmless from claims, including legal fees, arising from your breach of these Terms, incorporated documents, or violation of laws or rights.

Section 15 - Severability

If any provision is unlawful or unenforceable, it will be enforced to the fullest extent possible, with the remainder severed without affecting other provisions.

Section 16 - Termination

Prior obligations survive termination.

These Terms remain effective until terminated by you (by ceasing use) or us. We may terminate without notice if you breach them, denying access while you remain liable for dues.

Section 17 - Entire Agreement

Our failure to enforce rights does not waive them.

These Terms, plus posted policies, form the full agreement, superseding priors.

Ambiguities are not construed against the drafter.

Section 18 - Governing Law

These Terms are governed by United Kingdom laws.

Section 19 - Changes to Terms of Service

Review the current version here.

We may update Terms by posting changes. Check periodically; continued use accepts them.

Section 20 - Contact Information

Questions about the Terms of Service should be sent to us.

Our contact information is posted below:

:info@thefragrancestore.uk